About Us
Who are the people behind Schaap & Draak (Translation: Scheep & Dragon)
The Schaap & Draak Team consists of 1 person. That's me: Liset.
Supplemented by the children who help out at fairs, choose colours and sometimes make spinning rollags.
There is no physical Schaap & Draak brick and mortar store or studio. All work is done from our home. The care and logistical challenges surrounding our 4 young children also require the necessary attention. It may therefore take a few working days before you receive a response to e-mail and other messages. We aim to respond within 2-3 working days, but it may also take longer. If you have not received a response after a week, please resend your message, it may have been overlooked or hidden in the spam filter.
A hungry baby does not really improve communication with you as a customer during a telephone conversation. Just like the other children who all think they are entitled to eat the last banana or cookie or ... That is why I ask you to preferably have all contact via e-mail and not by telephone. That makes us both happier.
During school holidays and around public holidays, the focus is on the family and the children and there are fewer working hours. It may then take longer to respond to your e-mail and shipping of orders may also take a few days longer than expected. We try to indicate any expected delay in the webshop.. And what you can expect during that holiday. We are living in the South of The Netherlands, but our region regularly has different holidays from the rest of Zeeland.
During and around fairs and markets, it is also possible that responses and shipping may take longer. We ask for your understanding.
